Onterra Tutor
IELTS Listening
Charity Shop Volunteer Induction
10 questions, about 8 minutes, marked the moment you submit with the right answer beside every question you missed. The recording plays once, the way the real test plays it.
What you will hear
A talk of a few minutes with specific facts: names, numbers, prices and times. The transcript unlocks after marking, so you can find the exact words that cost you.
The questions
- What is the speaker's role? (Shop manager / Hospice nurse / Volunteer coordinator / Café owner)
- Which job do new volunteers usually start with? (Working on the till / Arranging the window / Sorting donations / Delivering furniture)
- How often is the window display changed? (Every Monday / Every second Monday / Every month / Every season)
- How long does one volunteering session last? (Two hours / Three hours / Four hours / A full day)
- By what time should a volunteer telephone if they cannot come? (Eight o'clock / Nine o'clock / Half past nine / The evening before)
- Why must volunteers wear closed, flat shoes? (The stockroom floor can be slippery / It is the shop uniform / Customers expect it / The insurance requires it)
- Where is the first aid box kept? (In the stockroom / In the kitchen / At the till / In the manager's office)
- What discount do volunteers receive? (Ten per cent / Fifteen per cent / Twenty per cent / Fifty per cent)
- Who may provide a reference? (A relative / A friend / A current volunteer only / The hospice)
- When will volunteers receive a badge? (On the first day / After one week / After a month / After six months)
Answers are checked on our side when you submit, never shown here first.